Oliva Suites

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Privacy policy

PRIVACY POLICY

In application of the provisions of the European General Data Protection Regulation of April 2016 (GDPR), the Organic Law 3/2018, of 5 December, on the Protection of Personal Data and guarantee of digital rights (LOPDGDD), and the Law 34/2002, of 11 July, Information Society Services and E-commerce (LSSICE), we inform you that LINEA KABUT 14 S.L., the owner of this website www.olivasuites.com (hereinafter the website), maintains a commitment of strict compliance with current legislation on the processing of personal data and information security, in order to assure its users that the collection and processing of data provided are done so with full security guarantees.

Before contacting LINEA KABUT 14 S.L. and providing any personal data in the forms provided, you must read this "Privacy Policy" and accept it by checking the appropriate box.

Our Privacy Policy only applies to personal information that we collect through the website.

DATA PROTECTION

LINEA KABUT 14 S.L., as the owner of this website and as the responsible party for the processing, informs users about its Website and about its Privacy Policy to determine freely and voluntarily whether they wish to provide LINEA KABUT 14 S.L personal data that may be required or that may be obtained during the services and features that we make available.

I. How do we collect your personal data?

We collect your personal data on several occasions:

  • Through the “Contact” form on the website.
  • By means of the following e-mails:
    info@olivasuites.com
    reservas@olivasuites.com
  • Through the "Book" section.
  • Through the social networks on which we have an account: Instagram and Facebook.

II. What information can we obtain about you? (Right to information)

You will be asked for the following personal identification data in the ''Contact'' form: name and email and telephone, in order to contact and respond to users requesting information and / or individualised quotes related to our services.

For the same purpose, we will process your name, surname and e-mail address or telephone number, if you have contacted us by this means.

In the ''Book'' section, the following personal data will be requested: Name, Surname, Email and telephone, which will be processed by the booking engine AvaiBook as the data processor, and you must accept its policies. The data will be processed in order to correctly manage your booking.

In order access to our social media profile (Instagram and Facebook) from our website www.olivasuites.com, you must previously read and accept their respective privacy policies. The data that will be processed is the name of the profile for the purpose of answering the questions posed by direct message or through comments on photos.

In order to ensure that the information we collect is always up to date and error-free, we ask our customers to inform us as soon as possible of any changes and corrections to their personal data.

III. On what basis do we process your data? Legal Basis for the Processing of Personal Data

The use of your data under the conditions described above is permitted by European and Spanish data protection regulations in accordance with the following legal bases:

At the time you fill out the relevant personal data forms, accept the conditions set forth in this "Privacy Policy" and click the ''SEND'' button, you give LINEA KABUT 14 S.L. your express, unambiguous and informed consent for the processing of your personal data in accordance with the provisions of Article 6.1.a) GDPR.

All personal data detailed in section II, as well as any other data provided by users that may be obtained when completing the forms hosted on the Website LINEA KABUT 14 S.L. will be processed by LINEA KABUT 14 S.L., which appears in its registry of activities, and who will be the responsible party and recipient of the information.

The personal data collected from our customers and users are stored by LINEA KABUT 14 S.L., who guarantees appropriate technical and organisational measures to guarantee the integrity and security of personal information provided. The data collected are adequate, relevant and not excessive in relation to the scope, purposes and specific, explicit and legitimate services detailed in this privacy policy and collected on the website www.olivasuites.com.

The processing of your data is necessary for the management and maintenance of your relationship with LINEA KABUT 14 SL. based on pre-contractual and contractual measures, regulated in Article 6.1.b) GDPR.

The processing of your data is necessary to comply with our legal obligations;

We use your data to achieve a legitimate interest and our reasons for doing so outweigh the potential harm to your data protection rights;

There may be purposes that are permitted under other legal bases; in such cases, we will make every effort to identify the legal basis in question and notify you as soon as possible after we become aware of its existence.

IV. How do we keep your data protected?

To ensure the protection and maintain the security, integrity and availability of your data, we use various security measures.

Although it is not possible to guarantee absolute protection against intrusion when transmitting data over the Internet or from a website, we and our subcontractors make every effort to maintain physical, electronic and procedural safeguards to ensure that your data is protected in accordance with the relevant legal requirements. The measures we use include the following:

- limiting access to your data only to those persons who need to know it for the tasks they perform;

- as a general rule, the collected data is transferred in encrypted format;

- storing the most sensitive data (such as credit card data) only in encrypted format;

- installing perimeter protection systems for IT infrastructures ("firewalls") to prevent unauthorised access, e.g. hackers, and

- routinely monitoring access to computer systems to detect and stop any misuse of personal data.

V. How long will we keep your data?

Your personal data will be kept for the time necessary to fulfil the purpose for which they were collected.

In any case, we limit access to your data only to those persons who need to use it for the performance of their duties.

Our data retention periods are based on business needs, so in relation to those personal data that are no longer needed, access to them will be limited to the fulfilment of strictly legal obligations or they will be securely destroyed.

Purposes related to the performance of contractual or pre-contractual measures: as regards the use of your information for the performance of any contractual or pre-contractual obligations we have with you, we will retain such data for the period required by law, in which case, once the relationship with you is terminated, such data will remain blocked, and may only be used for the purpose of responding to any subsequent queries or complaints. Translated with www.DeepL.com/Translator (free version)

Purposes related to compliance with legal and regulatory obligations: certain information must be kept for the periods required by the specific applicable regulations (tax, commercial, money laundering, etc.). During this period of time, such data will remain blocked, and may only be used in order to be able to respond to possible queries or subsequent claims.

VI. With whom can we share your data and how do we protect it?

LINEA KABUT 14 S.L. does not transfer your data to third parties except in cases where there is a legal obligation to do so, nor does it carry out international transfers of the same.

However, the AvailBook booking engine will have access to your personal data in order to correctly book our services.

VII. Privacy Control.

Once the relationship with LINEA KABUT 14 S.L. is terminated, that is, when the user unsubscribes from the service, all personal data will be deleted automatically, which will remain blocked in order to comply with legal obligations in accordance with the provisions of Section V.

VIII. How can you exercise your rights of access, rectification, deletion, limitation, data portability and opposition to the processing of Personal Data?

Users of the LINEA KABUT 14 S.L. website may exercise the aforementioned rights recognised by the GDPR at any time and free of charge, by writing to LINEA KABUT 14 S.L. with Spanish Tax ID (C.I.F.) number A46074647 and address at Avinguda dels Bancals 16-22 Oliva, Valenciana, Spain, or by sending an e-mail to the following email address: info@olivasuites.com. Reference: Personal Data Protection. Likewise, we remind you of the possibility of filing a complaint with the Spanish Agency for the Protection of Personal Data for the processing of your personal data by LINEA KABUT 14 S.L.

LINEA KABUT 14 S.L. will not use the personal data for any purpose other than that expressed in Section II, and will keep the information provided as confidential as possible. Also, in compliance with the provisions of the LSSICE in cases of sending commercial communications via email, LINEA KABUT 14 S.L. will include an email address (info@olivasuites.com ) where users may at any time exercise their rights of access, limitation, rectification or opposition, to unsubscribe at any time, and consequently not receive any type of information or communication.

LINEA KABUT 14 S.L. is committed to ensuring the security and confidentiality of your data. Therefore, we inform you that we have implemented technical and organisational measures in accordance with the "Principle of integrity and confidentiality" provided for in Article 5.1.f) and the provisions of Article 32 of the GDPR, which ensure adequate security of personal data including protection against unauthorised or unlawful processing, and/or prevent their alteration, loss, destruction or accidental damage, taking into account the state of technology, the nature of the data stored and the risks to which they are exposed, whether from human action or from the physical or natural environment.

We remind you that you have the right to request:

  • more details about our use of your information,
  • a copy of the information you have given us,
  • that inaccuracies in the information we store are corrected,
  • that information for whose use we no longer have a legal basis is deleted,
  • revocation of your consent to the processing of your data for these purposes, in cases where the data processing is conditional on consent, as well as for any direct marketing communication,
  • objection to any processing of your data - including profiling - that takes legitimate interest as a legal basis, unless our reasons for carrying out such processing outweigh any possible prejudice to your data protection rights,
  • that we restrict the way we use your data while investigating a complaint.

Your exercise of these rights is subject to certain exceptions in the public interest (e.g., the prevention or detection of crime) and in our own interests (e.g., maintaining the confidentiality of legal advice). If you exercise any of these rights, we will check that you are actually entitled to do so, and we will respond within one month or within the maximum period provided for in Spanish law, whichever is shorter.

If you are dissatisfied with the way we use your information or with our response to your exercise of any of these rights, you may file a complaint with the Spanish Data Protection Agency (www.agpd.es).

IX. Cookie Use

A cookie is a text file that a web server can save on a computer's hard drive to store information about the user and can only be read by the website that sent it to the computer. As well as any data storage and retrieval device on the recipients' equipment. The web portal www.olivasuites.com uses cookies to access information relating to users of the website, whose details and information on the use of cookies, are clearly outlined in our "Cookie Policy", in compliance with the provisions of Article 22.2 of the LSSICE, as amended by Royal Decree-Law 13/2012 of 30 March, which transposes into Spanish law Directive 2002/58/EC on the processing of personal data and the protection of privacy in the electronic communications sector.

X. Links

This privacy policy only applies to the website (www.olivasuites.com). No guarantee is given for access through links to this site, nor for links from this site to other websites.

XI. Modification

LINEA KABUT 14 S.L. may amend this policy to adapt to new legislation or case law, as well as future good practices. In such cases, LINEA KABUT 14 S.L. will announce the changes made on this page reasonably in advance of their implementation and inform users of any updates or changes to this privacy policy.